Frequently Asked Questions
How do I play?
You choose your teammates or “we may choose for you”, you choose your adventure, and you reserve your time! When you arrive, your game master will quickly explain the safety rules and strategies for success…then your game will begin! You will have 60 minutes to complete your adventure.
What if I am late?
The Escape will start promptly at the scheduled time. Please arrive fifteen prior to your scheduled game time and don’t be late. You may be allowed into the room early, but no extra time will be provided. If you arrive late, you will be allowed into the room, but time may be deducted, as we must run a tight schedule.
What if I need to cancel?
There are no cancellations. No exceptions!
You may reschedule if given 24 hours notice.
Can we book a day or time not listed?
Yes, please call (609) 305-5633 or email email@example.com
Will we be in a room with strangers?
If you book a room that is not private, there is a chance another group can book the same room. We do have private room options starting at $89.
What do I need to bring?
Just your sense of adventure! All the tools needed to solve the puzzles can be found in the room or in your head.
Can we bring food or drinks?
No food or beverages are not permitted in the room.
Do you have a party room?
Why yes we do! Email for more details, but we can accommodate a party room or meeting place for up to 40 people
I have a party of 10…can all 10 of us play in one room together?
The Short answer is yes. 10 adults can be a lot in the room, so make sure you like each other, but yes we will accommodate. If it is for a group of kids, it is absolutely fine. Contact us so we can make a special reservation.
Do you offer gift certificates?
Yes, available for any amount.
Are the doors really locked?
No, you may exit the room at any time.
My “friend” is claustrophobic. How big are the rooms
This should not been a problem. Our smallest room is larger than a child’s bedroom and is over 150sf.
Is it scary?
No, We promise to keep you entertained in a fun safe environment.
Are children permitted?
Our rooms are challenging and we recommend kids 8 years of age and up. Children under 16 must be accompanied by an adult. Children 6 and under will be permitted free for every paid adult. We do not provide childcare.
Are Cell phones allowed?
Cell phone use in the escape rooms will not be needed to solve clues, please no photographs in the room.
What happens if we don’t escape in time?
At the end of 60 minutes, your GameMaster will “unlock” the room.
Our GameMasters are the best and here’s who you may get
Ariel and Tina (GameMasters & Supervisory team) and our other Gamesters Ryan, Lanie, Richard, Luke, and Colin will assure you have a fantastic time.