Frequently Asked Questions
How do I play?
You choose your teammates or “we may choose for you”, you choose your adventure, and you reserve your time! When you arrive, your game master will quickly explain the safety rules and strategies for success…then your game will begin! You will have 60 minutes to complete your adventure.
What if I am late?
The Escape will start promptly at the scheduled time. Please arrive fifteen minutes early and don’t be late. You may be allowed into the room early, but no extra time will be provided. If you arrive late, you will be allowed into the room, but time may be deducted, as we must run a tight schedule.
What if I need to cancel?
There are no cancellations. No exceptions!
You may reschedule if given 48 hours notice.
Can we book a day or time not listed?
Yes, please call (609) 305-5633 or email email@example.com
What do I need to bring?
Just your sense of adventure! All the tools needed to solve the puzzles can be found in the room.
Can we bring food or drinks?
No food or beverages are permitted.
Do you have a party room?
Why yes we do! Email for more details, but we can accommodate a party room or meeting place for up to 50 people
Can we book the room privately even if we don’t have 8 people?
Yes! If all 8 tickets are sold in one transaction, we give a 6% discount…use code “private” to redeem discount
I have a party of 10…can all 10 of us play in one room together?
The Short answer is yes. 10 adults can be a lot in the room, so make sure you like each other, but yes we will accommodate. If it is for a group of kids, it is absolutely fine. Contact us so we can make a special reservation.
Do you offer gift certificates?
Yes, available for any amount.
Are the doors really locked?
No, you may exit at any time.
My “friend” is claustrophobic. How big are the rooms
This should not been a problem. Our smallest room is larger than a child’s bedroom and is over 150sf.
Is it scary?
No, We promise to keep you entertained in a fun safe environment.
Are children permitted?
Our rooms are challenging and we recommend kids 8 years of age and up. Children under 16 must be accompanied by an adult. Children under 6 will be permitted free for every paid adult. We do not provide childcare.
Are Cell phones allowed?
Cell phone use in the escape rooms is not permitted. The use of electronic devices or outside tools are not permitted and you will immediately be asked to leave if you attempt to use them.
What happens if we don’t escape in time?
At the end of 60 minutes, your escape host will “unlock” the room.